Privacy Policy
How We Protect Your Information
Transparency about how J&J AutoBody Shop collects, uses, and safeguards your data.
Privacy Policy for J&J AutoBody Shop
Last Updated: December 2, 2025
1. Introduction
J&J AutoBody Shop ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our shop, use our services, or interact with us online or offline.
By engaging with our business, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name
- Address
- Email address
- Phone number
- Vehicle information (make, model, registration, VIN)
- Insurance details (insurer, claim number)
2.2 Payment Information
- Billing address
- Payment card details (processed securely through our payment provider; we do not store full card numbers)
2.3 Technical Information (if applicable)
- IP address
- Browser type and version
- Device information
- Website usage data (cookies, analytics)
2.4 Other Information
Any additional information you voluntarily provide (for example, photos of vehicle damage, service preferences).
3. How We Use Your Information
We use your information to:
- Provide and manage auto body and repair services
- Process payments and insurance claims
- Communicate with you regarding service updates, estimates, or inquiries
- Schedule appointments
- Improve our services and operations
- Comply with legal and regulatory obligations
4. How We Share Your Information
We may share information with:
4.1 Service Providers
- Insurance companies
- Parts suppliers
- Payment processors
- Towing services
4.2 Legal Requirements
We may disclose information if required to:
- Comply with applicable laws or regulations
- Respond to lawful requests from public authorities
- Protect our rights, property, or safety
We do not sell or rent your personal information.
5. Data Security
We implement reasonable physical, technical, and administrative security measures to protect your information from unauthorized access, loss, misuse, or alteration. While we take precautions, no method of transmission or storage is 100% secure.
6. Data Retention
We retain your information only as long as necessary for providing our services or meeting legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have rights such as:
- Access to your personal information
- Correction of inaccurate data
- Request deletion of your information (where legally permissible)
- Opt-out of marketing communications
To exercise any of these rights, contact us using the details below.
8. Cookies and Website Tracking (if applicable)
Our website may use cookies or similar technologies to:
- Improve user experience
- Analyze website traffic
- Remember preferences
You can control cookies through your browser settings.
9. Third-Party Links
Our website or communications may include links to third-party sites. We are not responsible for the privacy practices of external websites.
10. Children's Privacy
We do not knowingly collect information from individuals under 16. If you believe we have inadvertently collected such data, please contact us.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
J&J AutoBody Shop
Address: 1345 London Rd, Sarnia, ON N7S 1P6
Phone: 519-542-7777
Thank you for trusting J&J AutoBody Shop with your information.
